Privacy Policy

 

Effective Date: 05/28/2025

 

Big Sam Appliance Repair (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

 

1. Information We Collect

 

We may collect the following types of personal information when you interact with us:

 • Full name

 • Address

 • Phone number

 • Email address

 • Appliance information (type, brand, model/serial number)

 • Payment information (if applicable)

 

We only collect information that is necessary for the purpose of providing our services.

 

2. How We Use Your Information

 

We use the information we collect to:

 • Schedule and perform service appointments

 • Communicate with you regarding your service request

 • Process payments

 • Improve our services

 • Comply with legal obligations

 

3. Information Sharing

 

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share your data with:

 • Service technicians and authorized personnel

 • Payment processing providers

 • Legal authorities if required by law

 

4. Data Security

 

We take reasonable steps to protect your information using secure technologies and internal procedures. However, no system is 100% secure, and we cannot guarantee complete protection.

 

5. Your Rights

 

You have the right to:

 • Access the data we hold about you

 • Request corrections or deletions

 • Withdraw consent (where applicable)

 

To exercise these rights, contact us at: butserllc@gmail.com.

 

6. Children’s Privacy

 

Our services are not intended for individuals under the age of 18. We do not knowingly collect information from minors.

 

7. Changes to This Policy

 

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.”